As most people keeping track of the VoIP industry know by now, Sunrocket has stopped business abrubtly, leaving over 200,000 customers like me in the dark.

Yesterday, I signed up for ViaTalk, and used their “Bring your own device” (BYOD) option to take advantage of the Sunrocket Innomedia MTA6328-2re Gizmo that I had. I received the welcome kit and IP provisioning information yesterday, and configured my Innomedia gizmo device to work with Viatalk. In this article, I will provide information about unlocking instructions, and provisioning instruction for your Sunrocket/Innomedia MTA6328-2re Gizmo device to work with Viatalk. If you use the BYOD option, Viatalk will waive all activation fees and shipping charges.

Unlock your Sunrocket/Innomedia MTA6328-2re Gizmo:

1) Go to http://192.168.251.1/Voice_adminPage.htm – this URL may be different if you changed the default address of your Gizmo. If this is the case, change the “192.168.251.1″ to the correct address. Type in ‘admin’ as the username and ‘7UprUtew’ for the password, and click the OK button.
2) From the Menu on the left-side, go to Network -> Provisioning Setting. Uncheck the “Enable Provisioning” box, and click the “Save and Reboot” button. Wait for the device to reboot. You will be promoted for username and password again. Click the “CANCEL” button until you reach a blank page. Now go to the URL from step 1 again, and use the ‘admin’ and ‘7UprUtew’ credentials to logon.
3) You may change the password for ‘admin’ account if you want.

Configure the Sunrocket/Innomedia Gizmo to work with Viatalk services:

1) From the menu on left side, go to VoIP -> SIP Proxy. Enter the information below:

a) SIP Proxy: From the Viatalk email. It was newyork-1.vtnoc.com for me
b) Uncheck the “Use Outbound Proxy” box
c) SIP Local Signalling Port: 5060
d) SIP Domain: vtnoc.com
e) Registration Expiration Time: 60
f) Preferred CODECs List: PCMU/800 for the first drop-down, and NONE for all others
g) Click the “Save” button.

2) Now go to VoIP -> User Account from the menu, and enter the following Information.

a) Line: 1
b) User ID: Your 11-digit phone number from email. (Starting with country code 1. Example, 19995551212)
c) Password: From email
d) User Name: Same information as entered above in 2(b)
e) Authentication ID: <empty>
f) Use Hot Phone Number: NO
g) Hot Phone number: <empty>
h) Use T38 FAX: YES
i) Click “Save” button.

3) Reboot your cable modem. Then reboot your Sunrocket/Innomedia MTA6328-2re Gizmo. If your telephone is powered, then power cycle the telephone. Your ViaTalk service should be up and running. ENJOY!!

I will post my ViaTalk review soon… stay tuned.

Possibly related posts: (automatically generated)